PNB provides new online service for pensioners

Hyderabad: Punjab National Bank (PNB) has come up with a new facility of online Life Certificate (LC) submission for Central/State Govt. pensioners, to simplify and extend convenience to its pensioners. The easy-to-use web-based platform will enable pensioners to submit their Life Certificate through Video based Customer Identification Process (V-CIP).

This paperless submission process has been designed to involve video-based identification along with other simple pre-requisites such as a computer or a mobile/tab equipped with a camera, with GPS and microphone facility.

Pensioners will have to enter the A/C number and mobile number registered with the bank. After validation of these details and Aadhaar number, the pensioners will be able to initiate a video call with the bank official. On successful validation of all the parameters, the request will be approved. The LC will be processed within two working days and an acknowledgement will be sent to pensioner's registered mobile number.